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Drexel Library

Drexel Libraries - Client Access Experiences - Service Desk: Home

Guide for staff assigned to desk manager on duty and student workers.

Library Links

Library Home

Databases A-Z

Library FAQ

Subject Guides

Forms

Online Forms
Print Forms

Desk Stats Exit/Gate count Headcount

Learning Environment Incident Suggestions Disputes

Hagerty Visitor Log Application for Alumni Library privileges

UPenn Reciprocal Borrowing letter

Email & Phone Contacts

Email
Phone

Account access - libacc@drexel.edu
General ques - libassist@drexel.libanswers.com
Equipment (tech) problems - libhelpdesk@drexel.edu
EZ Borrow & Illiad: resourcesharing@drexel.libanswers.com
IT (non-library tech issues) - consult@drexel.edu
Online Resources - onlineresources@drexel.libanswers.com
Reserves - r eserves@drexel.edu
Work Study - libworkstudy@drexel.edu

Troubleshooting

Report any library tech issues:

Email: libhelpdesk@drexel.edu

Phone: x4316 (Mon-Fri 9am-5pm)

Reservations

Serenity Suite reservations

Librarians

Students seeking reference help should be directed to the library chat window on the library homepage to connect with a librarian on duty or email: librarians@drexel.libanswers.com

Quick Guides

Social Media

Drexel Libraries Facebook Drexel Libraries YouTube channel Drexel Libraries Instagram