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Drexel Library

Libraries FAQ: Home

Quick answers to Frequently Asked Questions about the Drexel University Libraries

What hours are the Libraries open this week?

Current hours can be found on our website at https://www.library.drexel.edu/hours .

Are there printers available in the Libraries? How can I pay for printing?

There are printers and scanners available at all the Libraries; see https://www.library.drexel.edu/printing-libraries for information about printing with cash or funds on your DragonCard.

How can I reserve space in the Libraries?

Reservable spaces in the Libraries include group study rooms at all locations, Media:Scape Workstations at Hahnemann and Hagerty Libraries and the Data Visualization Zone in Hagerty Library; classroom/meeting spaces can also be reserved by faculty and staff. See https://www.library.drexel.edu/reserve-room to reserve a room or other space.

Are there computers available in the Libraries?

Desktop computers are available in all the Libraries; laptops can also be checked out in Hahnemann and Hagerty Libraries and from the Laptop Kiosk in the Bookmark Cafe 24-hour space.  https://www.library.drexel.edu/printing-scanning-computing .

Are there any jobs available at the Drexel Libraries?

If you are a student with work-study funds, please fill out an application online . Please see http://www.drexel.edu/about/job-opportunities.aspx for information about other job opportunities.

What library privileges are available for Drexel alumni?

See https://www.library.drexel.edu/alumni for information about alumni privileges, and http://libguides.library.drexel.edu/alumni_healthsciences for recommendations of open/publicly-available resources for health sciences alumni.

My instructor told me there is a book on reserve for my class . . . how do I find it?

Books and other readings on reserve for classes should be listed on your course site in Blackboard Learn. You can also search for books on reserve in the libraries in the Library Catalog . Check the Library Location for a book, and request the book at the appropriate circulation desk.

I want to borrow or book or DVD from the Libraries; how long can I keep it? Are there fines if I don’t return it on time?

Information about borrowing materials from the libraries, including length of borrowing period, fines, and renewals, can be found here: https://www.library.drexel.edu/borrowing-privileges .  You can also log in to your Library Account to see what you have check out, and to renew some materials yourself.

The Libraries doesn’t have the book/journal article I need. Is there some other way I can get it?

Our E-Z Borrow (for books) and ILLiad Interlibrary Loan (for books, articles, etc.) services can obtain books, journal articles and other materials from other libraries on your behalf. This service is free to Drexel University faculty, students, staff and residents.

I tried to log in to a library service or resource and it told me my account was blocked or expired; How can I find out why, and how can I fix it?

Call 215-895-2767 or visit the library circulation desk, or email libacc@drexel.edu with your full name and Drexel ID number, and a description of the problem.

I’m trying to access an e-book/e-journal article and the link doesn’t work . . .

Email liberes@drexel.edu with the title of the book/journal article citation and a description of the problem, with your contact information; our e-resources staff will research the problem and get back to you.

I need some searching/research help -- who can I contact?

Our Liaison Librarians are generally available through our Chat service Monday - Thursday 9:00 am to 7:00 pm, Fridays 9:00 am to 5:00 pm, and Sundays 3:00 to 7:00 pm. You can also find contact information for the Liaison Librarian who works with your program/department at https://www.library.drexel.edu/librarians-subject . You can also browse our list of Library Guides for suggestions of databases and other resources for getting started with research.